Insights on government transformation

Jul 2025

The Long Road to Congestion Pricing. Part 3: The Sisyphean Bagel

How Digital Foundations Increase Chances for Policy Success

Will There Be a Second Congestion Pricing City?New York City's congestion charge is working as well as could be imagined. Even minor downsides aren't materializing. Yet the long, exhausting path to this success highlights an anger-inducing reality: hundreds of…

Apr 2025

Abundant Government: How Automation Can Save Proceduralism

How to keep the ‘good’ rules now strangling the goals they were meant to serve.

Meeting the Abundance Challenge

Mar 2025

Congestion Pricing Part 2: NYC’s Digital Path to 'Everything Bagel'

From ‘Plain Bagel’ to Potential Shutdown

From ‘Plain Bagel’ to Potential ShutdownGiven the President’s recent declaration that NYC must stop congestion pricing (aka the Congestion Relief Zone, CRZ or CBDTP) by March 21st, it is worth focusing on opportunities to complement the currently tenuous syste…

Feb 2025

DOGE and the Death of Institutional Reform

The Battle for the Soul of Government Modernization

Don't underestimate a shameless master technologist who wields unlimited resources, dominates the channels of information, and has the backing of the party in power! Articulating this caricature only reinforces how Musk is playing the supervillain on the natio…

Jan 2025

Plain Bagel Congestion Pricing: The Limits of a One-Dimensional Approach

Congestion Pricing Part 1: The Multi-Solving Opportunity and What Stands in the Way

New York has congestion pricing—finally!—and with it, the promise of billions to fund transit. Yet the single-minded political goal of raising $1 billion in revenue risks reaching genuine “congestion relief.” That’s no accident: a tangle of drawn-out reviews…